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valgeo
An increasingly large subset of U.S. shoppers are using their mobile
phones in stores. Some retailers, like Target, are encouraging that
behavior, giving shoppers gift cards and other rewards for checking in and scanning merchandise. Others, like Best Buy,
are doing their best prevent it, even going so far as to strip the
standard bar codes on products to discourage shoppers from running price
comparisons with other retailers.
Emphatica
recently issued a survey among 6,500 U.S. Internet users — a little
more than half (52%) of whom identified as smartphone owners — to take a
closer look at how they’re using mobile in stores. Impressively, 55% of
smartphone owners said they’ve used a mobile device to compare prices
between retailers. Thirty-four percent said they’ve scanned a QR code,
and 27% have read online reviews from their devices before making
purchase decisions.
Those findings and more are showcased in the infographic below. Note
that the statistics in the third category only include responses from
smartphone owners.
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