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9:52:00 AM
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I recently read an article
that proclaimed you should never sell or recycle an old cell phone. It
was based on a security researcher who said it is incredibly easy to get
personal information off of a phone, making identity theft and credit
card fraud a snap. But when you can get upwards of $100 for an old
smartphone, and the environmental impact of recycling is so positive, I
wasn't so sure this was a security mantra that made sense. So I did a
little experiment of my own.
The standard recommendation for getting rid of an old phone is to do a
factory reset first. This restores all the original controls, deletes
added apps, and supposedly wipes the phone clean of data. But is this
good enough? To find out, I started with three old phones: my own iPhone
3GS, a used Droid, and a used Samsung feature phone. I did a factory
reset on the Droid and the iPhone (you can find this option under
Settings). The feature phone we used didn't offer that option, so
instead I tried to manually delete as much info as I could.
At this point, I mailed the phones to forensic computer analyst Steve
Burgess. He used a variety of programs to try and pull info off each
phone — and the results were mixed.
iPhones
On the iPhone, all the personal data was unrecoverable, Steve explained:
"With an iPhone, when you do a factory reset, it removes all of the
encryption keys, which is the same as wiping it, unless you have
something like a supercomputer." Steve says he tried a number of
programs to get around the encryption, but was unable to extract
anything.
Blackberries
Blackberries also possess superior security features, and Steve says
that once reset and left for 30 days, the data is definitively gone.
Android Phones
For the Droid phone, the data was much easier to access. Hitting the
factory reset on phones running the Android operating system doesn't
technically remove or write over data stored on the phone. It just masks
the location of that data. Steve explained that with forensic software
or some basic hacking skills, that data could be accessed. One other
security issue is the SD card in many of these phones; the card is the
most vulnerable point for information harvesting. These cards can be
erased, but widely available software can easily pull up much of the
'erased' data. At a minimum, Steve recommends pulling the SD cards from
any phones you sell or recycle.
Feature Phones
For feature phones, the issues are a little more complex. To access
deleted data, the phone has to be physically connected to a computer. As
anyone who's tried to do this can tell you, many feature phones have
proprietary cables, so finding the right one is the first complication.
Sure, a thief could scour eBay to find the correct cable, but this extra
hurdle may make it less likely for identity thieves to bother.
But if the new owner of your
feature phone is successful connecting it to the computer, Steve tells
us that extracting data with forensic software is usually possible. On
the other hand, feature phones often hold much less data — just
contacts, call duration, and texts. These are not the treasure troves of
mobile banking info, passwords, and email that today's smartphones are.
Forensic Expert's Bottom Line
"If you've got a million dollar credit limit, and Homeland Security
information, and naked pictures of your girlfriend or boyfriend, then
you may not want to get rid of that phone." But for the rest of us… "I'd
say if you do a factory reset on your phone and take out the SIM card
and take out the SD card, that you're probably fine. The guy on the
other end is probably not going to find much of anything. He's probably
not going to be a forensics guy. And even if he is a forensics guy, it
can be pretty tough to get stuff off of phones because there are such a
variety of them."
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