While armchair analysts yap incessantly about the to-ing and fro-ing
between Apple, Samsung and Microsoft over which tablet form factor wins
in the race for hearts and minds, I've been getting on with what really
matters - road testing the Samsung Galaxy Note II. I've also compared
notes with a few colleagues who've also fallen in love with the Galaxy
Note. What's the anecdotal but useful verdict?
Despite some of the commenary about its in-betweeny size,
I like the Galaxy Note II. I like it so much I paid for the thing
alongside signing up for a new data plan. That should tell you a lot
because unlike some of my erstwhile tech junkie colleagues, I don't
usually buy the latest fashion toy. Far from it. I buy when I need to.
In this case a semi-dead LG Optimus (something or other) that blew up
two daya before I absolutely needed to be on a call and where the only
other feasible option was either a reverse call-in to one of my other
mobiles or Skype. Neither of those alternatives was ideal.
Size matters
OK - what's to like? The size. It fits into any of my jacket pockets
with ease, slides neatly into the dedicated phone pocket of my Tumi
briefcase and is surprisingly light for its size at 112 grams. It
doesn't look stupid when held up to the ear when used as a...wait for
it...phone and can be used hands free using the shoulder lift manouver
without straining my neck. Not that size matters when you come from an
era of using the Motorola DynaTac - or as I lovingly called it: The Luggable.
Then there is the small matter of what you can display on the Galaxy
Note II. Colleagues who are migrating off Blackberry fall in love with
the device instantly because at last they can see (and read) web pages
without too much scrolling or zooming. As a past 'Four Incher' screen
devotee, the additional real estate makes reading most web pages and all
applications nearly as easy as on larger devices. Again, it avoids a
degree of scrolling. Ergo, my life is easier.
While talking about size, Samsung has not been daft in realizing that
many people prefer using one hand to operate their smartphones. They
offer neat little 'helpers' for left (as in my case) or right handed
only operation. To be fair though, I prefer holding the device in my
right hand and then operating with the left. This has advantages if you
live in countries/locales where drive by snatchers operate as you will
have a much tighter grip on your device than if it was only used in one
handed fashion. A small point? Not if you live where I do.
And before anyone asks - has Howlett got meat packers' hands? No. I
am pretty average on the hands size front though like many others, I
continually suffer from 'fat finger' syndrome. Which neatly brings me to
yet another advantage of the Note II's size. I am making far fewer
typos than would normally be the case when only using fingers. That's a
productivity bonus all of its own.
Loving the S-Pen
Moving swiftly on. I've seen many so called analysts poo-pooing the
Note's inclusion of the S-Pen as indicative of a device that doesn't
know what it wants to be. Ahem - ever seen people using pen like devices
to draw on iPads? In this case, the S-Pen is altogether more useful for
enterprisey types.
Until I got hold of this device I would never have thought to use a
smartphone as a device for creating lists yet the combination of some
very nice templates and the S-Pen
make this much simpler than I could imagine. That in turn has led me to
think about the kinds of lists that make sense on this device.
The most obvious is a shopping list the creation of which is often a
highly repeatable exercise but always annoying and time consuming. Notes
on financial statements, quick meeting notes and instant mind maps are
obvious business uses. Using the S-Pen for email is a breeze as it is
for calendar updates. Again, we're talking productivity as opposed to
aesthetics.
Most important of all, the S-Pen is a natural tool for those of us
who routinely use something other than a keyboard with which to
communicate. Which I am guessing is something like 99% of the executive
population.
OK - so the S-Pen isn't perfect and I do get odd ball typos (Don't
ask, they are deeply embarrassing). But then only having used the S-Pen a
few days I am sensing it is a case of getting used to it in much the
same way I did back in the day with Palm devices. This is one case where
even my advancing years and attendant ADD will not prevail. The S-Pen
is too useful to allow that productivity boost to be lost. It does not
leave me hankering for a physical keyboard, which I have acquired for my iPad.
Speed/battery life
I am well used to working on crabby wifi networks, 2G and 3G. 4G is a
pipedream for me. Whatever Samsung has done to overcome the natural
sluggishness of networks I encounter is magic. Everything loads at
lightning speed and even video, which once was pretty much a no-no on
other devices, streams flawlessly with this device. Once again, score
one for productivity. As a side note, I am tempted to load this thing up
with some video for travel. It's certainly watchable although I'm
guessing I'd still prefer an iPad for that purpose.
When I first got the device I did everything I could to exhaust the
battery in the shortest possible time. On my other Android devices I
know I can kill a battery stone dead in less than four hours just doing
email, checking Twitter, LinkedIn and running a few webpage reads. Note
II took me a good seven hours of hammering it with video playback and my
usual tasks before I was down to 20% power. Even then, the recharge
rate was phenomenal, coming back up to full power in less than 45
minutes. More goodness IMO.
Backup/restore/add-ons
Samsung include an app called Kies
for backup and restore. This reminds me of some older apps of a similar
nature but with the added ability to backup/restore over wifi. I'm not
sure the extent to which I will use this solution. Yes it's a bummer if
you lose treasured photos that have not been shared on one of the many
photo sharing sites or backed up to something like DropBox.
Samsung has a slew of its own apps but most of these are consumer
focused. Even so, they should provide devleopers with ideas about how
they can re-imagine enterprise apps on this 5.5 inch form factor. That
will be interesting to watch.
For the corporate user, I notice that Samsung has attracted plenty of ISV interest. As I would have expected, SAP is in there with Afaria support for device management. Box is in there too, as is Adobe, VMWare and Zoho among many others. Oracle is not, neither is IBM.
What I am not seeing however is a plethora of enterprise mobile apps
built specifically for Samsung even though there is an SDK on offer that
includes an update for the S-Pen technology. I am guessing most of
those apps will appear as free client side only apps in the Google Play
Store with server side functionality as a paid for add-on via the usual
user license agreements. It will be interesting to see if Samsung is
able to get serious interest in its SDK but for that we will have to
wait and see how well the device does in shipping numbers to the
corporate market.
Verdict
I am not geeky enough to go into the whys and wherefores of Jelly
Bean, the technical specification and what not. I leave that to the
likes of Matthew Miller.
I count myself as a reasonably tech savvy user who represents the
people I mix with - business folk who care about getting things done. In
that regard, Note II is a genuine step up for someone like me who is
coming from the smaller form factor world or who is looking for an
alternative to iPad mini or some other similar sized device.
The overall positive usability and user experience driven by the
size, S-Pen, battery life and other hardware related topics is enough to
get me seriously interested. I can for example see road warriors
carrying both this and a conventional iPad, rather than opting for
iPhone and iPad Mini. It will be one for when they're on the street
(Note II), the other for when they're on customer/supplier sites (iPad.)
That works if developers are prepared to support both Android and iPad
devices for the same applications. Right now I tend to see something of
an either/or approach.
The Galaxy Note II will not be to everyone's taste. I can see it
presenting some handling difficulties for those with smaller mitts than
me but those limitations can be overcome with a little effort. The
default whistling 'tune' when there is inbound data is entertaining for
about 20 minutes before it starts to get irritating. That can be easily
changed and I can imagine having a lot of fun with finding something more appropriate. Other than that, I can find little to truly complain about.
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